Methodology Preview:Functional families and class counts are modeled to the City of Keene's 223 positions per RFP 02-26-21 + Addendum #1. Salary, benefit, and pension figures shown here are illustrative — production data populated from Keene HRIS, NHRS Group I/II, NH HealthTrust, and NE peer-municipality adopted schedules at engagement award.

Methodology · 6-Phase Project Plan

August 2026 – March 2027 · 8-month engagement, calibrated to the City's FY 2028 budget cycle prep

The RFP §3 Scope of Services is explicit: 223 positions, 6 bargaining units (plus non-bargaining), comprehensive written report, salary survey + methodology, recommended pay ranges, cost modeling, and a Council presentation. Our six-phase methodology maps directly to RFP §3.A – §3.F and incorporates Addendum #1's public-safety scope add-back. Every phase below cites the specific RFP requirement it satisfies.

  1. 01

    August 2026

    3 weeks

    Discovery + 2023 Evergreen baseline reconciliation

    Maps to: RFP §3.A Project Planning and Data Collection

    Activities

    • Kickoff with Asst City Manager / HR Director (Beth Fox), City Manager, Finance Director — confirm scope, dedicated personnel, deliverable cadence
    • Audit & gap-analyze the 2023 Evergreen Solutions baseline study — what landed, what stuck in CBAs, what was rejected by City Council, what's stale 2.5 years later
    • Pull authoritative source data: 223 current job descriptions, FY 2026 Adopted Budget personnel schedule, current pay schedule, FLSA designations, NHRS Group I/II designations per incumbent
    • Initial 6-bargaining-unit cross-walk: KPOA, PD Supervisors, Professional Firefighters, FD Supervisors, AFSCME/DPW, Dispatch + 42 non-bargaining
    • Schedule department-head briefings (16 departments) and employee briefings (one per BU)
    • Stand up secured project folder + portal credentials for HR team

    Deliverables

    • Kickoff Memo
    • Evergreen 2023 Baseline Reconciliation Brief
    • Stakeholder Engagement Plan
    • Data Intake Schedule
    • Project Risk Register v1
  2. 02

    September – October 2026

    8 weeks

    New England market analysis — 17 peer municipalities

    Maps to: RFP §3.B Market Analysis

    Activities

    • 17 NE peer municipalities surveyed — NH primary (Portsmouth, Concord, Dover, Nashua, Manchester, Lebanon, Claremont, Laconia, Rochester, Berlin, Franklin) plus VT, MA, ME peers (Brattleboro, Burlington, Rutland, Greenfield, Northampton, Bangor, Auburn)
    • Each comparator's adopted FY 2026 / 2027 pay schedule pulled (authoritative public records)
    • NH PELRB-filed CBAs cross-referenced for confirmed top-step and step-progression rules
    • Targeted private-sector benchmark — Cheshire Medical, Keene State College, C&S Wholesale Grocers, Markem-Imaje cluster pull for non-public-sector comparable roles
    • NH Local Government Center (LGC) wage data cross-reference for statewide percentile
    • Keene-equivalent role mapping (~210+ benchmark matches anticipated; flagged where unique)
    • Total compensation benefits comparison: NH HealthTrust vs alternate carriers, NHRS Group I/II/Fire pension cost-of-employment overlay

    Deliverables

    • Comparator Database (Excel)
    • Market Position Report
    • Compression Analysis Brief
    • Total-Comp Equivalency Memo
    • Statewide Percentile Cross-Reference
  3. 03

    November 2026

    4 weeks

    Internal equity diagnostic across 6 BUs + non-bargaining

    Maps to: RFP §3.C Internal Equity Review

    Activities

    • Position-level equity analysis across all 6 bargaining units AND the 42 non-bargaining management/exempt roles
    • AI-drafted equity analysis generated for each of 223 classes (using HSG's AI/Expert Reconciliation Methodology)
    • Each AI-drafted finding reconciled by Certified Job Evaluator (Gilda Weech-House) against JD, BU contract, NH peer-municipality structures, and DOL O*NET
    • Compression and inequity diagnostics — within-BU, cross-BU, and BU vs non-bargaining
    • Distinct-classification audit — examples where similar titles do materially different work, handled by sub-classification design
    • Public safety total-comp analysis specifically broken out per Addendum #1: Group II Police vs Group II Fire pension overlay, certification differentials, FTO/K9/SRO assignment pay

    Deliverables

    • Internal Equity Findings Brief
    • 6-BU Cross-Walk Map
    • Compression Remediation Plan
    • AI/Expert Reconciliation Log
    • Public-Safety Equity Deep-Dive
  4. 04

    December 2026

    4 weeks (incl. on-site mid-point review)

    Classification review — 223 job descriptions

    Maps to: RFP §3.D Classification Review

    Activities

    • All 223 current JDs reviewed against actual work, FLSA, and BU contract scope
    • Reclassification recommendations where appropriate — grade up/down, title alignment, new class creation, retirement of obsolete titles
    • Career-ladder & promotional-progression mapping — within each functional family + across BUs
    • BU/CBA impact analysis — what reclassifications require negotiated MOU vs administrative implementation
    • On-site mid-point review at City Hall (Jelani + Gilda) — work session with HR team to validate before final report
    • Department-Head analytic-tier alignment: 12 Department Heads anchored against NH peer-city Manager/Director/Chief ranges

    Deliverables

    • Recommended Classification Catalog (223 classes)
    • Reclassification Action List (tiered: admin / MOU / CBA)
    • Career Ladder Map
    • On-site Mid-Point Review Memo
  5. 05

    January – February 2027

    6 weeks

    Pay structure design + cost modeling (phased vs immediate)

    Maps to: RFP §3.E Compensation Structure Evaluation

    Activities

    • Pay range design — minimum, midpoint, maximum for each grade across all 6 BUs + non-bargaining management
    • Phased vs immediate implementation cost scenarios — modeled per BU and rolled to total City cost
    • NHRS Group I (12.83%) / Group II Police (33.88%) / Group II Fire (32.91%) employer cost rollups
    • HealthTrust premium-share projection at illustrative + scenario rates
    • BU-specific implementation guidance (which BUs need MOU vs which can administer)
    • New-hire starting-pay guidelines + step-progression recommendations
    • Sustainable framework recommendation — annual market refresh process for HR Director to maintain

    Deliverables

    • Recommended Pay Schedule v1 (all BUs)
    • Cost Impact Model (Excel — phased vs immediate)
    • Implementation Roadmap (BU-by-BU)
    • Annual Refresh Process Memo
  6. 06

    March 2027

    3 weeks (incl. on-site Council presentation)

    Final delivery, City Council presentation, & 30-day Q&A window

    Maps to: RFP §3.F Deliverables

    Activities

    • Comprehensive final report — full study + each grade and class before/after with reasons
    • Salary survey results and methodology fully documented
    • Cost modeling for recommended changes (all scenarios)
    • Presentation of findings to City Manager + Council in Keene Council Chambers — pre-rehearsed with HR Director (on-site, Jelani + Gilda)
    • 30-day implementation Q&A window (March – April 2027) — included in firm fixed price
    • Final delivery target: March 2027, calibrated to City's FY 2028 budget cycle prep

    Deliverables

    • Final Report (PDF + DOCX)
    • Salary Survey Methodology & Results
    • Cost Modeling Workbook
    • Council Presentation Deck
    • 30-Day Implementation Q&A Support

On-Time Delivery Commitment

Final delivery by end of March 2027 — calibrated to FY 2028 budget cycle prep.

The Keene RFP §3.F asks for a comprehensive report with cost modeling and Council presentation; it does not name a date the way some procurement timetables do. We commit to end-of-March 2027 because that is when the City Manager and Finance Director need our recommendations to build FY 2028 around them. Every phase above carries a hard buffer to absorb data-availability slippage from peer municipalities or HRIS pull delays without compressing the final review window. The 30-day implementation Q&A window after delivery is included in our firm fixed price — we don't leave the City alone with the report when questions surface during budget build.