Methodology · 6-Phase Project Plan
August 2026 – March 2027 · 8-month engagement, calibrated to the City's FY 2028 budget cycle prep
The RFP §3 Scope of Services is explicit: 223 positions, 6 bargaining units (plus non-bargaining), comprehensive written report, salary survey + methodology, recommended pay ranges, cost modeling, and a Council presentation. Our six-phase methodology maps directly to RFP §3.A – §3.F and incorporates Addendum #1's public-safety scope add-back. Every phase below cites the specific RFP requirement it satisfies.
01
August 2026
3 weeks
Discovery + 2023 Evergreen baseline reconciliation
Maps to: RFP §3.A Project Planning and Data Collection
Activities
- ▸Kickoff with Asst City Manager / HR Director (Beth Fox), City Manager, Finance Director — confirm scope, dedicated personnel, deliverable cadence
- ▸Audit & gap-analyze the 2023 Evergreen Solutions baseline study — what landed, what stuck in CBAs, what was rejected by City Council, what's stale 2.5 years later
- ▸Pull authoritative source data: 223 current job descriptions, FY 2026 Adopted Budget personnel schedule, current pay schedule, FLSA designations, NHRS Group I/II designations per incumbent
- ▸Initial 6-bargaining-unit cross-walk: KPOA, PD Supervisors, Professional Firefighters, FD Supervisors, AFSCME/DPW, Dispatch + 42 non-bargaining
- ▸Schedule department-head briefings (16 departments) and employee briefings (one per BU)
- ▸Stand up secured project folder + portal credentials for HR team
Deliverables
- ◆Kickoff Memo
- ◆Evergreen 2023 Baseline Reconciliation Brief
- ◆Stakeholder Engagement Plan
- ◆Data Intake Schedule
- ◆Project Risk Register v1
02
September – October 2026
8 weeks
New England market analysis — 17 peer municipalities
Maps to: RFP §3.B Market Analysis
Activities
- ▸17 NE peer municipalities surveyed — NH primary (Portsmouth, Concord, Dover, Nashua, Manchester, Lebanon, Claremont, Laconia, Rochester, Berlin, Franklin) plus VT, MA, ME peers (Brattleboro, Burlington, Rutland, Greenfield, Northampton, Bangor, Auburn)
- ▸Each comparator's adopted FY 2026 / 2027 pay schedule pulled (authoritative public records)
- ▸NH PELRB-filed CBAs cross-referenced for confirmed top-step and step-progression rules
- ▸Targeted private-sector benchmark — Cheshire Medical, Keene State College, C&S Wholesale Grocers, Markem-Imaje cluster pull for non-public-sector comparable roles
- ▸NH Local Government Center (LGC) wage data cross-reference for statewide percentile
- ▸Keene-equivalent role mapping (~210+ benchmark matches anticipated; flagged where unique)
- ▸Total compensation benefits comparison: NH HealthTrust vs alternate carriers, NHRS Group I/II/Fire pension cost-of-employment overlay
Deliverables
- ◆Comparator Database (Excel)
- ◆Market Position Report
- ◆Compression Analysis Brief
- ◆Total-Comp Equivalency Memo
- ◆Statewide Percentile Cross-Reference
03
November 2026
4 weeks
Internal equity diagnostic across 6 BUs + non-bargaining
Maps to: RFP §3.C Internal Equity Review
Activities
- ▸Position-level equity analysis across all 6 bargaining units AND the 42 non-bargaining management/exempt roles
- ▸AI-drafted equity analysis generated for each of 223 classes (using HSG's AI/Expert Reconciliation Methodology)
- ▸Each AI-drafted finding reconciled by Certified Job Evaluator (Gilda Weech-House) against JD, BU contract, NH peer-municipality structures, and DOL O*NET
- ▸Compression and inequity diagnostics — within-BU, cross-BU, and BU vs non-bargaining
- ▸Distinct-classification audit — examples where similar titles do materially different work, handled by sub-classification design
- ▸Public safety total-comp analysis specifically broken out per Addendum #1: Group II Police vs Group II Fire pension overlay, certification differentials, FTO/K9/SRO assignment pay
Deliverables
- ◆Internal Equity Findings Brief
- ◆6-BU Cross-Walk Map
- ◆Compression Remediation Plan
- ◆AI/Expert Reconciliation Log
- ◆Public-Safety Equity Deep-Dive
04
December 2026
4 weeks (incl. on-site mid-point review)
Classification review — 223 job descriptions
Maps to: RFP §3.D Classification Review
Activities
- ▸All 223 current JDs reviewed against actual work, FLSA, and BU contract scope
- ▸Reclassification recommendations where appropriate — grade up/down, title alignment, new class creation, retirement of obsolete titles
- ▸Career-ladder & promotional-progression mapping — within each functional family + across BUs
- ▸BU/CBA impact analysis — what reclassifications require negotiated MOU vs administrative implementation
- ▸On-site mid-point review at City Hall (Jelani + Gilda) — work session with HR team to validate before final report
- ▸Department-Head analytic-tier alignment: 12 Department Heads anchored against NH peer-city Manager/Director/Chief ranges
Deliverables
- ◆Recommended Classification Catalog (223 classes)
- ◆Reclassification Action List (tiered: admin / MOU / CBA)
- ◆Career Ladder Map
- ◆On-site Mid-Point Review Memo
05
January – February 2027
6 weeks
Pay structure design + cost modeling (phased vs immediate)
Maps to: RFP §3.E Compensation Structure Evaluation
Activities
- ▸Pay range design — minimum, midpoint, maximum for each grade across all 6 BUs + non-bargaining management
- ▸Phased vs immediate implementation cost scenarios — modeled per BU and rolled to total City cost
- ▸NHRS Group I (12.83%) / Group II Police (33.88%) / Group II Fire (32.91%) employer cost rollups
- ▸HealthTrust premium-share projection at illustrative + scenario rates
- ▸BU-specific implementation guidance (which BUs need MOU vs which can administer)
- ▸New-hire starting-pay guidelines + step-progression recommendations
- ▸Sustainable framework recommendation — annual market refresh process for HR Director to maintain
Deliverables
- ◆Recommended Pay Schedule v1 (all BUs)
- ◆Cost Impact Model (Excel — phased vs immediate)
- ◆Implementation Roadmap (BU-by-BU)
- ◆Annual Refresh Process Memo
06
March 2027
3 weeks (incl. on-site Council presentation)
Final delivery, City Council presentation, & 30-day Q&A window
Maps to: RFP §3.F Deliverables
Activities
- ▸Comprehensive final report — full study + each grade and class before/after with reasons
- ▸Salary survey results and methodology fully documented
- ▸Cost modeling for recommended changes (all scenarios)
- ▸Presentation of findings to City Manager + Council in Keene Council Chambers — pre-rehearsed with HR Director (on-site, Jelani + Gilda)
- ▸30-day implementation Q&A window (March – April 2027) — included in firm fixed price
- ▸Final delivery target: March 2027, calibrated to City's FY 2028 budget cycle prep
Deliverables
- ◆Final Report (PDF + DOCX)
- ◆Salary Survey Methodology & Results
- ◆Cost Modeling Workbook
- ◆Council Presentation Deck
- ◆30-Day Implementation Q&A Support
On-Time Delivery Commitment
Final delivery by end of March 2027 — calibrated to FY 2028 budget cycle prep.
The Keene RFP §3.F asks for a comprehensive report with cost modeling and Council presentation; it does not name a date the way some procurement timetables do. We commit to end-of-March 2027 because that is when the City Manager and Finance Director need our recommendations to build FY 2028 around them. Every phase above carries a hard buffer to absorb data-availability slippage from peer municipalities or HRIS pull delays without compressing the final review window. The 30-day implementation Q&A window after delivery is included in our firm fixed price — we don't leave the City alone with the report when questions surface during budget build.