Methodology Preview:Functional families and class counts are modeled to the City of Keene's 223 positions per RFP 02-26-21 + Addendum #1. Salary, benefit, and pension figures shown here are illustrative — production data populated from Keene HRIS, NHRS Group I/II, NH HealthTrust, and NE peer-municipality adopted schedules at engagement award.

HSG Proposal · §5 Personnel

The Team

Seven named professionals and 1,396 committed hours. Every hour on this engagement is assigned to a named individual, and every deliverable carries a named signatory. HSG does not staff with “resources” — we staff with people.

Committed hours

1,396

firm fixed price $129,500

CJE-certified

24%

of total hours by CJE signatory

Principal oversight

9%

PIC hours on the engagement

House Strategies Group

JH

Jelani House

Founder & Managing Director — Project Director

HSG
Washington, DC / Tampa, FL
17 yrs experience
jelani@housestrategiesgroup.com
434-981-5295

Allocation

128 hrs

9% of total

FLSA

Credentials

MS Finance — Georgetown McDonough School of BusinessBA Economics & English — University of VirginiaPhillips Exeter Academy — Exeter, NH (secondary)17+ years federal consulting; $25M+ career salesFounder, HSG (SBA 8(a) Certified)Founder, GovCert (govcert.ai)

Role on this study

Engagement Manager. Single point of accountability for the City of Keene throughout the 8-month Aug 2026 – Mar 2027 engagement. Owns scope, schedule, cost, client relationship, and the final comprehensive report. Personally attends every on-site visit (Kickoff, Mid-Point Review, Council Presentation) and every status call with the Asst. City Manager / HR Director.

Jelani House is the Founder and Managing Director of House Strategies Group, LLC (HSG), an SBA-certified 8(a) federal consulting firm specializing in federal financial services, capital markets advisory, compliance analytics, securitization, real estate advisory, and government program management. He has 17+ years of progressive consulting experience supporting HUD, Ginnie Mae, VA, USDA, Treasury, and the Federal Reserve across multiple prime contract vehicles, with career sales exceeding $25M. Before founding HSG, Jelani served as an Associate Director within Guidehouse's federal financial services practice (2020–2024) and as a Project Manager and Senior Consultant at Novad Management Consulting (2008–2018), supporting HUD's Office of Asset Sales over nearly two decades. He most recently led the Issues Team for a HECM Vacant Property Transaction under HUD's Transaction Specialist contract. On HSG engagements he pioneered the AI-Enhanced Delivery Methodology and the AI/Expert Reconciliation Log, now standard deliverables on HSG classification and compensation studies. He holds an MS in Finance from Georgetown's McDonough School of Business and a BA in Economics and English from the University of Virginia. He is also a graduate of Phillips Exeter Academy in Exeter, New Hampshire — approximately 70 miles east of Keene — a tie that complements HSG's national public-sector practice with personal familiarity with New Hampshire civic and institutional life. He is also the Founder of GovCert (govcert.ai), an AI-powered SaaS platform that automates federal certification applications for small businesses.

Expertise

  • Program and project management in federal and public-sector environments
  • Federal BD, capture, and proposal development (8(a) / GSA MAS / OASIS+)
  • Classification and workforce analysis with AI-enhanced methodology
  • Compliance analytics, risk, and asset disposition / portfolio management
  • Stakeholder engagement and executive-level delivery

Signature projects

HUD Office of Asset Sales — Program Financial Advisor (multiple contracts)

U.S. Department of Housing and Urban Development (via Ideogenics / NOVAD / Emax / Falcon / Guidehouse) · 2008–2025 · Senior Financial Advisor / Issues Team Lead

USDA APHIS International Services — Latin America Workforce Standardization

USDA APHIS PPQ and Action Programs (via Rumik Consultancy) · 2022–Present · Sr. HR Consultant / Managing Director

VA EUL, Navy PPV & Real Estate IDIQ, HUD PFA (via Emax)

VA / Navy / HUD (via Emax Financial & Real Estate Advisory Services) · 2023–Present · Managing Director

GW

Gilda Weech-House

Senior HR Officer (Ret.) — Lead Classification Analyst / CJE

HSG
Washington, DC
25 yrs experience
gilda@housestrategiesgroup.com

Allocation

332 hrs

24% of total

CJEFLSA

Credentials

Certified Job Evaluator (CJE) — U.S. Department of StateMA Labor & Industrial Relations — University of Illinois (1984)BA Social Work — College of Saint Benedict / Saint John's University (1977)25+ years U.S. Foreign Service HRForeign Service Institute Administrative Management Training

Role on this study

Lead Classification Analyst. Personally executes the 223-classification audit across 17 functional families and 6 bargaining units + non-bargaining. Signatory on every revised Position Description, Factor Scorecard, and Grade Reconciliation Memorandum. Owner of HSG's AI/Expert Reconciliation Log methodology.

Gilda Weech-House is an accomplished Senior HR Officer with over 25 years of distinguished service in the U.S. Department of State Foreign Service. She is a Certified Job Evaluator (CJE) with specialized training in the State Department's M-Class classification system and administrative management. Her postings span Asia, Africa, Europe, and South America — including Senior HR Officer tours in Pretoria (2008–2010), Paris (2011–2014), Brasilia (2014–2017), Beijing (2003–2006), and Hanoi (2000–2002), and a retired-annuitant WAE tour across Chad, Botswana, and Ethiopia (2018–2024). She has led HR operations for some of the largest U.S. diplomatic missions in the world, overseeing workforces of 2,000+ locally engaged staff and 1,000+ U.S. hires. Gilda is the study's hands-on technical lead — the signatory on every revised Position Description, Factor Scorecard, and Grade Reconciliation Memorandum. She holds an MA in Labor and Industrial Relations from the University of Illinois and a BA in Social Work from the College of Saint Benedict / Saint John's University. Her Past Performance Questionnaire from Jennifer Haskell (retired Senior Foreign Service Officer, former supervisor) rates her Exceptional across every category: 'Gilda is the best HR professional I worked with in my 30+ year career.'

Expertise

  • CJE factor evaluation — Responsibility / Intellectual Skills / Working Environment
  • State Department M-Class classification system
  • Position Description drafting and management sign-off
  • International HR operations and multi-post management
  • Labor relations, collective bargaining, and grievance resolution

Signature projects

Senior HR Officer — U.S. Embassies (Pretoria, Paris, Brasilia, Beijing, Hanoi)

U.S. Department of State — Foreign Service · 2000–2017 · Senior HR Officer

WAE / Retired-Annuitant HR Advisory — Chad, Botswana, Ethiopia

U.S. Department of State · 2018–2024 · Senior HR Officer (WAE)

HR Operations — U.S. Embassy Beijing and constituent posts

U.S. Department of State · 2003–2006 · Senior HR Officer

MN

Michael Nelson

Senior Consultant — Project Coordinator & Methodology Lead

HSG
Chicago, IL / Tampa, FL
15 yrs experience
michael@housestrategiesgroup.com

Allocation

232 hrs

17% of total

Credentials

MBA Strategic Management & Economics — University of Chicago BoothBS Economics — Northwestern UniversityCPrime Agile Certified15+ years stakeholder-discovery and compliance-program experience

Role on this study

Quantitative Analyst. Personally builds the cost-impact model — base + NHRS Group I / Group II Police / Group II Fire rollups, HealthTrust premium projection, phased vs. immediate scenarios per BU. Owns pay range design quantitative work (min/midpoint/max calibration, step structure) and the electronic maintenance-system Excel model the City keeps after award.

Michael Nelson is a Senior Consultant at House Strategies Group with 15+ years of experience leading structured discovery, stakeholder engagement, and requirements gathering for compliance-driven engagements in highly regulated environments. At HSG he supports federal program delivery including HUD Office of Asset Sales compliance and audit-readiness initiatives, and serves as Project Coordinator and Methodology Lead on classification and compensation engagements. In that role he oversees Position Description Questionnaire (PDQ) administration, stakeholder interview scheduling and logistics, data-integrity controls, and the AI/Expert Reconciliation workflow that underpins HSG's dual-layer quality-control model. Previously, as Senior Product Manager and Senior Business Analyst at Allscripts (2011–2019), he led product strategy and structured customer research across large hospital systems — translating complex stakeholder input into quantitative analytical findings, a methodology directly applicable to PDQ administration. He holds an MBA in Strategic Management & Economics from the University of Chicago Booth School of Business and a BS in Economics from Northwestern University, where he was a varsity football letterman and two-time Big Ten champion.

Expertise

  • Stakeholder interview design, focus-group facilitation, voice-of-customer research
  • Structured requirements gathering and compliance / audit-readiness programs
  • PDQ design and administration for large employee populations
  • AI-enabled methodology integration and human-in-the-loop QA
  • Cross-functional project coordination — Agile, Scrum, Waterfall

Signature projects

HUD Office of Asset Sales — compliance program discovery and audit-readiness

HUD (via HSG) · 2020–Present · Senior Consultant

Proprietary auctioneering platform for real-estate-backed loan asset sales

Confidential · 2022–Present · Product & Methodology Lead

Allscripts — Care-coordination SaaS for multi-site hospital systems

Allscripts, Inc. · 2014–2019 · Senior Product Manager

RC

Raina Cook

Senior HR / Compensation Analyst — Compensation & Benchmarking Lead

HSG
Washington, DC
10 yrs experience
raina@housestrategiesgroup.com

Allocation

320 hrs

23% of total

FLSA

Credentials

MS Human Resource Management — Strayer UniversityBS Management Information Systems — Norfolk State University10+ years HR / compensation at Verizon Wireless and Lowe'sHRIS: Workday, PeopleSoft; ER tooling: HR Acuity, ServiceNow

Role on this study

Sr. Compensation Analyst. Owns the 17-municipality New England comparator survey (NH primary; VT/MA/ME peers), data collection, normalization, and the salary range design phase. Cross-checks every market-band recommendation against authoritative public records (peer-city adopted schedules, NH PELRB-filed CBAs, NH LGC wage data).

Raina Cook is a results-driven Senior HR and Compensation Analyst with 10+ years of progressive experience in human resources operations, employee relations, compensation analysis, and HRIS management at Fortune 100 organizations. At Lowe's she serves as Senior Division HR Advisor leading the Annual Compensation Review (ACR), succession planning, and executive talent movement. At Verizon Wireless (2014–2024) she served successively as Senior HR Recruiter, HR Business Partner Consultant, and Senior Analyst in HR Operations — leading compensation reviews, people-analytics dashboards, employee-relations investigations (documented in HR Acuity and ServiceNow), labor-law compliance, and large cross-functional projects including a $500K new-hire welcome-kit rollout across domestic and international locations. She is proficient in Workday, PeopleSoft, HR Acuity, and ServiceNow. She holds an MS in Human Resource Management from Strayer University and a BS in Management Information Systems from Norfolk State University. Her Past Performance Questionnaire from Kristen Dixon (Sr. HRBP, RTI International; former Lowe's manager) rates her Exceptional across every category: 'Without hesitation, if I had a vacant position today, I would extend an offer to Raina.'

Expertise

  • Compensation analysis, salary administration, ACR, and benchmarking
  • HRIS management — Workday and PeopleSoft
  • Employee relations and investigation management (HR Acuity / ServiceNow)
  • FLSA and labor-law compliance screening
  • People analytics, HR metrics, and compensation modeling

Signature projects

Annual Compensation Review (ACR) — 61-location Supply Chain network

Lowe's · 2025 · Senior Division HR Advisor

HR Operations and people-analytics dashboards

Verizon Wireless · 2017–2024 · HRBP Consultant / Senior Analyst

$500K New-Hire Welcome-Kit program (domestic + international)

Verizon Wireless · 2022–2023 · Project Lead

JV

Joel V. Sutherland, MA

Classification & Compliance Analyst — OPM FES / FLSA Specialist

HSG
Washington, DC
9 yrs experience
JoelSutherland88@gmail.com
(202) 656-6706

Allocation

80 hrs

6% of total

FLSA

Credentials

MA Communication — Trinity Washington UniversityBA Political Science — Fayetteville State University7+ years federal HR — U.S. Department of Education / Federal Student Aid (2018–2025)OPM Position Classification — Factor Evaluation System (FES) and OPM occupational-series standardsFLSA exemption analysisFederal Personnel and Payroll System (FPPS) and electronic Official Personnel Folder (eOPF) coordinatorTwo Individual Cash Awards (2023, 2024) for FSA performance

Role on this study

Classification & Compliance Analyst. Owns the cross-BU point-factor normalization overlay using OPM FES methodology — gives the City an internal-equity baseline across 6 bargaining units' disparate pay structures. Conducts FLSA exemption QA across all 223 positions, with particular depth on Police (NHRS Group II), Fire (NHRS Group II), and Dispatch overtime treatment. Designs the electronic Position Description Library that the HR Director receives as the central artifact of the maintenance system deliverable.

Joel V. Sutherland brings 7+ years of specialized federal HR experience in classification, recruitment, staffing operations, and HR program management within the federal government. At the U.S. Department of Education's Federal Student Aid division (2018–2025) he served as Management and Program Analyst in HR / Human Capital Management, conducting position classification analyses utilizing OPM classification standards including the Factor Evaluation System (FES) to determine appropriate occupational series, grade levels, and pay systems; developing and maintaining Position Descriptions ensuring alignment with assigned duties and federal classification requirements; and applying Fair Labor Standards Act (FLSA) criteria to determine exemption status and ensure regulatory compliance. He led the modernization of FSA's Position Description Library by transitioning it to a fully electronic system — a direct analog to the HR maintenance system Greenwood County will receive as a deliverable on this engagement. Joel processed over 950 personnel actions in the Federal Personnel and Payroll System (FPPS), conducted quality-assurance audits on 250+ hiring packages, and supported the agency-wide NextGen hiring initiative onboarding 1,200+ employees under Merit Promotion, Delegated Examining (DEU), and Pathways authorities. Prior to that he served in FSA's Adjudication & Appeals Division (2016–2018) reviewing 800+ federal student loan servicer appeals. He received two Individual Cash Awards (2023, 2024) for performance during the FSA tenure. He holds an MA in Communication from Trinity Washington University and a BA in Political Science from Fayetteville State University.

Expertise

  • OPM Position Classification (FES, OPM Standards, occupational series)
  • FLSA exemption analysis and regulatory compliance
  • Position Description development and electronic PD-library design
  • Federal hiring authorities (DEU, Merit Promotion, Pathways)
  • Personnel action processing in FPPS; eOPF records management
  • Quality-assurance audits and HR SOP development
  • HR systems modernization and process improvement

Signature projects

Position Description Library modernization (fully electronic system)

U.S. Department of Education / Federal Student Aid · 2018–2025 · Management & Program Analyst

OPM FES position classification + FLSA exemption analysis (multi-organization)

U.S. Department of Education / Federal Student Aid · 2018–2025 · Position Classification Specialist

Agency-wide NextGen hiring initiative — 1,200+ onboardings under DEU / Merit Promotion / Pathways

U.S. Department of Education / Federal Student Aid · 2019–2023 · Staffing & QA Lead

LA

Laverne A. Cunningham

Senior HR Subject Matter Expert — Position Classification & Benefits

HSG
Reston, VA
25 yrs experience
laverne@housestrategiesgroup.com

Allocation

208 hrs

15% of total

FLSA

Credentials

Former HR Management Specialist — U.S. Embassy, South Africa (M-Class system)Director of Benefits — Constellis, LLC (8,000+ employees)25+ years HR, classification, compensation, and benefitsHRIS: PeopleSoft, Oracle, ADP, UltiPro

Role on this study

Sr. HR SME · Public Safety analytical lead. NHRS Group II Police (33.88% er) / Group II Fire (32.91% er) pension overlay, NH Police Standards & Training certification differentials, NFPA Fire Inspector tiers, paramedic differential, FTO/K9/SRO assignment pay. Owns the Public-Safety Equity Deep-Dive per Addendum #1. Also leads HealthTrust benefits comparison and CBA-impact analysis.

Laverne Cunningham is a senior HR professional with 25+ years of experience spanning position classification, compensation administration, benefits management, and HR compliance across federal, government-contractor, and international diplomatic environments. From 2001 to 2016 she served as Human Resources Management Specialist for the U.S. Department of State at the U.S. Embassy in South Africa, an organization of 600+ employees across the Embassy and three consulates. In that role she supervised the classification program, ensuring all position descriptions were written and classified accurately within the State Department's Management Classification (M-Class) system, and served as COTR for benefits administration, recruitment, and compensation-plan administration. She currently serves as Director of Benefits at Constellis, LLC (since 2023), leading benefits strategy, compliance, and administration for over 8,000 union and non-union employees — including health, dental, vision, life, 401(k), union Health & Welfare stipend programs, and wellness initiatives. She is expert in ERISA, ACA, HIPAA, and COBRA compliance, 5500 filings, non-discrimination testing, and vendor/broker negotiation. At HSG she provides specialized subject-matter depth on classification, compensation plans, and HR compliance.

Expertise

  • Position classification (M-Class) and job-description development
  • Compensation plan administration and salary / benefits benchmarking
  • ERISA, ACA, HIPAA, COBRA compliance; 5500s, SPDs, SBCs, SARs
  • Union and non-union workforce support; CBA economic changes
  • International HR operations and recruitment strategy

Signature projects

HR Management Specialist — U.S. Embassy South Africa (M-Class classification, 600+ employees)

U.S. Department of State · 2001–2016 · HR Management Specialist / COTR

Director of Benefits — 8,000+ union and non-union employees

Constellis, LLC · 2023–Present · Director of Benefits

ERISA, ACA, HIPAA, COBRA compliance programs — enterprise-wide

Constellis, LLC · 2020–Present · Sr. Benefits Analyst → Director

AH

Amy Han

Project Coordinator — Engagement Coordination & Document Control

HSG
Washington, DC
3 yrs experience
amy@housestrategiesgroup.com

Allocation

96 hrs

7% of total

Credentials

MA International Affairs — The George Washington University, Elliott School (2023)BA Liberal Arts and Sciences (Global Studies & Spanish) — University of Illinois Urbana-Champaign (2020)Korean (native-level), Spanish (advanced), English (native)3 years HSG subcontractor to Emax (VA EUL, Navy PPV, HUD PFA)

Role on this study

QA / Production. Owns final report production, document quality control, presentation deck preparation, and reconciliation of all illustrative figures against production data pulled at engagement award. Supports Raina on comparator-data provenance.

Amy Han is an early-career federal program analyst with three years of subcontractor experience supporting Emax Financial & Real Estate Advisory Services on concurrent federal engagements with VA, the Navy, and HUD. On VA's Enhanced Use Lease (EUL) Post-Transaction Support engagement she helps produce the annual Consideration Report that is part of VA's Congressional budget submission, quantifying in-kind consideration received through the EUL program, and contributes to annual compliance reviews covering insurance, financial, consideration, reserve-account, and site-visit components. On the Navy PPV and Real Estate IDIQ engagement she performs data analysis and supports annual sustainment modeling. On HUD's Program Financial Advisor engagement she provides due-diligence services including loan-file reviews, third-party report reviews, qualification documentation, and bid-day execution support. She holds an MA in International Affairs from The George Washington University's Elliott School (concentrations: U.S. Foreign Policy and Asia) and a BA in Global Studies and Spanish from the University of Illinois Urbana-Champaign (Dean's List, College Honors James Scholar). She is a native-level Korean and advanced Spanish speaker. Michael McGuire, President of Emax, has submitted a Past Performance Questionnaire rating Amy 'Exceptional' in Quality of Work, Schedule, Communication, Problem Solving, and Overall Performance.

Expertise

  • Federal program analytical support and due-diligence review
  • Real estate and asset-advisory data analysis
  • Congressional reporting support and annual compliance reviews
  • Transaction-execution support (bid-day coordination)
  • Cross-cultural and multilingual stakeholder work (Korean, Spanish)

Signature projects

VA EUL Post-Transaction Support — annual Consideration Report and compliance reviews

U.S. Department of Veterans Affairs (via Emax) · 2023–Present · Analyst

Navy PPV and Real Estate IDIQ — sustainment modeling and data analysis

U.S. Department of the Navy (via Emax) · 2023–Present · Analyst

HUD Program Financial Advisor — due-diligence and bid-day execution

HUD (via Emax, BPA 60) · 2023–Present · Analyst

Hours allocation

Jelani
Gilda
Michael
Raina
Laverne
Amy

Proportional allocation of 1,396 committed hours

Jelani House

128

9% · Project Director

Gilda Weech-House

332

24% · Lead Classification Analyst

Michael Nelson

232

17% · Project Coordinator

Raina Cook

320

23% · Compensation Lead

Joel V. Sutherland, MA

80

6% · Classification & Compliance Analyst

Laverne A. Cunningham

208

15% · Senior HR SME

Amy Han

96

7% · Project Coordinator

People, not resources

Every deliverable has a named signatory

Factor Scorecards and classification memoranda bear Gilda Weech-House’s signature (Certified Job Evaluator). The Total Compensation Matrix and Pay Equity Appendix bear Raina Cook’s signature. SC PEBA SCRS / PORS modeling, PEBA State Health Plan benefits analysis, and the HR maintenance system package are signed by Laverne Cunningham. Every monthly progress report and the final comprehensive report bear Jelani House’s signature as Project Director. The team is the defensibility record.

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